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All the products that appear in the shop are available and are accompanied by a description of their characteristics and their price (including VAT) and other information of interest. If no items are available of a certain product this will be expressly indicated. All products are delivered ready for consumption in perfect condition and labelled; we recommend taking vacuum-packed products out of their bags at least 12 hours before consumption.

PRICES

The prices applicable to the products are those of when the order is placed. On product images or lists the prices given include tax. When you place a firm order the system will inform you of the total postage and packing charges.

Offers referring to specific products will be displayed in the offers section or will be indicated on the product or service file; in the absence of any indication to the contrary they will be valid as long as they are displayed on the screen.

PAYMENT METHODS

Product purchases can be paid by credit or debit card by using the safe server of Passat 4B, PayPal, or by a bank transfer to the account indicated once the order has been confirmed on the screen and in the e-mail that you will receive with the details of the same.

The order will be sent off as soon as the amount is paid into the bank account.

ORDER

Once an order has been placed through the system, you will receive an e-mail at the address you have given us with full information on the order, the order number, the form of payment, the products ordered, the dispatch type and full product prices, and postage and packing and tax. Keep this electronic receipt for future proceedings and so as to have the details of your order to hand.

Remember that once you have placed your order it will be cancelled if payment is not made within 8 days.

SHIPPING

WE ONLY DISPATCH PRODUCTS TO PENINSULAR SPAIN, FRANCE, PORTUGAL, GERMANY, UNITED KINGDOM, AUSTRIA, BELGIUM AND LUXEMBOURG. ORDERS TO OTHER DESTINATIONS WILL BE RETURNED.

The expenses of sending the order will be paid by the client and he/she will be informed at all times before accepting the order of the exact postage and packing costs (including VAT) that are generated by the order.
The products acquired will be delivered to the person/company at the address indicated within the deadline indicated for the dispatch type.

Accepting and paying for the order implies acceptance of the dispatch type chosen and the cost of these expenses.

For dispatches within Spain the delivery period is between 24 and 48 hours as from the date the order is processed by Melquiades Rodríguez S.A.. By consulting your client file at the virtual shop you can see the current state of your order at any time. When the order passes from being in the “paid” stage to the “sent” stage, the delivery period will begin to be counted. If for any reason the order should take longer than 4 working days, you will be informed of this by means of the details you requested on registering.

SHIPPING COSTS

The shipping costs will depend on the weight of the shopping basket. Carriage will be calculated by using the following table:

DESTINATION SHIPPING TYPE WEIGHT (From/To) PRICE
Spain (Peninsular) Spain 24 hours 0 Kg. – 5 Kg. 5,25 €
Spain (Peninsular) Spain 24 hours 5,01 Kg. – 10 Kg. 6,50 €
Spain (Peninsular) Spain 24 hours 10,01 Kg. – 15 Kg. 8,00 €
Spain (Peninsular) Spain 24 hours 15,01 Kg. – 20 Kg. 9,50 €
Spain (Peninsular) Spain 24 hours 20,01 Kg. – 25 Kg. 11,00 €
Spain (Peninsular) Spain 24 hours 25,01 Kg. – 50 Kg. 15,50 €
Spain (Peninsular) Spain 24 hours >50 Kg. Consult us
Portugal (Peninsular) Portugal 24 hours 0 Kg. – 5 Kg. 5,25 €
Portugal (Peninsular) Portugal 24 hours 5,01 Kg. – 10 Kg. 6,50 €
Portugal (Peninsular) Portugal 24 hours 10,01 Kg. – 15 Kg. 8,00 €
Portugal (Peninsular) Portugal 24 hours 15,01 Kg. – 20 Kg. 9,50 €
Portugal (Peninsular) Portugal 24 hours 20,01 Kg. – 25 Kg. 11,00 €
Portugal (Peninsular) Portugal 24 hours 25,01 Kg. – 50 Kg. 15,50 €
Portugal (Peninsular) Portugal 24 hours >50 Kg. Consult us
France France (5-7 days) 0 Kg. – 10 Kg. 23 €
France France (5-7 days) 10,01 Kg. – 20 Kg. 30 €
France France (5-7 days) 20,01 Kg. – 30 Kg. 33 €
France France (5-7 days) >30 Kg. Consult us
Germany Germany (5-7 days) 0 Kg. – 10 Kg. 23 €
Germany Germany (5-7 days) 10,01 Kg. – 20 Kg. 30 €
Germany Germany (5-7 days) 20,01 Kg. – 30 Kg. 33 €
Germany Germany (5-7 days) >30 Kg. Consult us
United Kingdom United Kingdom(5-7 days) 0 Kg. – 10 Kg. 25 €
United Kingdom United Kingdom (5-7 days) 10,01 Kg. – 20 Kg. 36 €
United Kingdom United Kingdom (5-7 days) 20,01 Kg. – 30 Kg. 40 €
United Kingdom United Kingdom (5-7 days) >30 Kg. Consult us
Austria Austria (5-7 days) 0 Kg. – 10 Kg. 25 €
Austria Austria (5-7 days) 10,01 Kg. – 20 Kg. 36 €
Austria Austria (5-7 days) 20,01 Kg. – 30 Kg. 40 €
Austria Austria (5-7 days) >30 Kg. Consult us
Belgium Belgium (5-7 days) 0 Kg. – 10 Kg. 25 €
Belgium Belgium (5-7 days) 10,01 Kg. – 20 Kg. 36 €
Belgium Belgium (5-7 days) 20,01 Kg. – 30 Kg. 40 €
Belgium Belgium (5-7 days) >30 Kg. Consult us
Luxembourg Luxembourg (5-7 days) 0 Kg. – 10 Kg. 25 €
Luxembourg Luxembourg (5-7 days) 10,01 Kg. – 20 Kg. 36 €
Luxembourg Luxembourg (5-7 days) 20,01 Kg. – 30 Kg. 40 €
Luxembourg Luxembourg (5-7 days) >30 Kg. Consult us

 

WE ONLY DISPATCH PRODUCTS TO PENINSULAR SPAIN, FRANCE, PORTUGAL, GERMANY, UNITED KINGDOM, AUSTRIA, BELGIUM AND LUXEMBOURG. ORDERS TO OTHER DESTINATIONS WILL BE RETURNED.

For orders to other destinations please contact us.

RETURNS

The period for returning products is three days as from reception of the order. Melquiades Rodríguez S.A. will either return the amount of the purchase or it may be exchanged for another of the same value, provided that the product is returned in its original packaging and duly sealed.

Returns of perishable products will not be accepted once the original packaging has been opened and part of the merchandise has been consumed. Transport will be paid by the client.

If the product arrives in poor condition, Melquiades Rodríguez S.A. will assume the postage and packing costs incurred by returning it if the products are in their original packaging and have not been consumed.

Returns of expired products will not be accepted.

To process a return send us an e-mail to info@melquiadesrodriguez.com or call us on +34 980 500 101 indicating the order number, the client details, the date of purchase, the date of home delivery, the reference number of the products, and the return incident.

APPLICABLE LEGISLATION AND JURISDICTION

These conditions must be interpreted by and are governed by current Spanish legislation. Any dispute deriving from these conditions must be settled by the law courts of Zamora, Spain. This will not however prevent Melquiades Rodriguez S.A. from exercising the right to resolve any lawsuit in another competent jurisdiction.

LEGAL INFORMATION

By virtue of that established in Law 34/2002 on Information Society and E-business Services (Ley de Servicios de la Sociedad de la Información y del Comercio Electrónico, LSSICE), the following information is provided:

Melquiades Rodríguez S.A.
Tax Identity Number: A-49004484
Business address: Crta. Nacional 122-Km. 450 – 49530 Coreses (Zamora) Spain
Telephone number.: +34 980 500 101
Details of Inscription on the Register: Inscribed on the Registry of Companies of Zamora in Volume 21 of Companies, Book 4, Section 3, Sheet 194, Page nº 73, Entry 1.

Phone: +34 980 500 101
Fax: +34 980 527 341
Crta. Nacional 122-Km. 450
49530 Coreses (Zamora)